Frequently Asked Questions

123bet FAQ – Your Answers to all your All Your Answers in One Place

From registration to payments, bonuses to betting—find answers to any question below. Clear, straightforward responses in plain English.

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Registration & Account

Signing up with 123bet only requires three things: (1) Bangladeshi mobile number, (2) Your full name and date of birth, and (3) A strong password. The entire registration process takes just 3 minutes. No national ID is required at the time of registration. To register, Click here

Yes, opening an account on 123bet is completely free. There are no registration fees or charges. You only need to make a deposit to start betting—and your very first deposit comes with a 200% welcome bonus.

No. Under 123bet's policy, each person is allowed only one account Opening multiple accounts is not permitted. If multiple accounts are detected, all of them will be suspended and any remaining balances may be forfeited. Stay safe—one account gives you access to everything.

To register on 123bet, you must be at least 18 years of age or older is required. You will need to confirm your age during registration. Age verification may also be requested for larger withdrawals.

You can update your email and address by logging in and going to "Profile Settings". However, to change your registered name or date of birth, Help Center you will need to contact us and provide proof.
Deposits & Withdrawals

123bet supports Bangladesh's most popular payment methods: bKash, Nagad, Rocket and bank transfer. All methods guarantee instant deposits and fast withdrawals. No hidden charges.

The minimum deposit at 123bet is just ৳200. However, to qualify for the welcome bonus, your first deposit must be at least ৳500. The maximum daily deposit limit is determined by your account tier.

Typically within 15 minutes Withdrawals are processed promptly. However, your first large withdrawal may take 1–2 hours for identity verification. Requests made after midnight may be processed the following morning.

The minimum withdrawal amount at 123bet is ৳500. Wagering requirements must be met before withdrawing from your bonus wallet. Your main balance can be withdrawn at any time.

Your balance normally updates within 5 minutes. If it doesn't, take your payment transaction ID and Help Center Contact us. We're available 24/7 and resolve issues quickly.
Bonuses & Rewards

After completing registration 200% bonus applied automatically on your first deposit . Minimum deposit ৳500, maximum bonus ৳10,000. No code needed—the bonus is credited to your wallet instantly.

Wagering means placing a set amount of bets using your bonus funds. At 123bet, the wagering requirement for the welcome bonus is just 5x—meaning if you receive a ৳1,000 bonus, you only need to place ৳5,000 in bets before withdrawing. This is one of the lowest wagering requirements in the industry.

Share your referral code. When a friend registers and makes their first deposit, you'll receive ৳500 Referral Bonus. Your friend will also receive a standard welcome bonus. You can find your referral code in the Profile section.

Log in daily and check the "Promotions" section for that day's offers. Cashback offers are usually applied automatically. Some offers may require you to click the "Activate" button.

You earn points on every bet. Accumulated points can be redeemed for free bets, bonus cash, and special rewards. To view your points details, log in and Rewards page Go.
Betting & Odds

At 123bet, with just ৳50 you can start placing bets—the lowest minimum of any betting site in Bangladesh. A great way for new users to get started without a big investment.

Live Betting lets you place bets in real time while a match is in progress. Odds update every moment based on the score, time, and on-field situation. on the Bet page and bet on any live match. A strong internet connection will make the experience even smoother.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is called off or an event issue arises, the bet will be automatically voided and your funds returned. You can also settle a bet before the match ends using the Cash Out feature.

Odds are the multiplier applied to your potential winnings. For example, odds of 2.00 mean that a ৳100 bet returns ৳200 if you win (profit of ৳100). 123bet uses decimal odds, which are easy to understand. on the Analysis page Get expert tips.

123bet offers betting on 30+ sports including cricket (IPL, BPL, World Cup), football, kabaddi, tennis, badminton, and e-sports. Betting is also available on Live Casino and slots games. See details on the Sports page
Security & Privacy

123bet uses 256-bit SSL encryption—the same level of security as a bank. Your personal information is never sold to third parties. To learn more, Privacy Policy Read more.

on the login page Click the "Forgot Password?" button. An OTP will be sent to your registered mobile number. Verify the OTP and set a new password. The entire process takes less than 3 minutes.

Change your password immediately and Help Center report it. We will lock the account and launch an investigation. Remember—no 123bet staff member will ever ask for your password or OTP.

Go to Profile Settings → Security → and enable "Two-Factor Authentication". From then on, you'll receive an OTP on your mobile with every login, keeping your account much more secure.
Technical Support

First, refresh your browser (Ctrl+F5). Clear your cache. Try a different browser. Switch between mobile data and WiFi. If the problem persists, Help Center let us know.

Open 123bet-baji.com in your mobile browser (Chrome or Safari). The site is fully optimized for mobile. Use the "Add to Home Screen" option for an app-like experience.

Live score updates require a stable internet connection. Refresh the page. If your connection is slow, use 3G or higher. If the issue continues, Help Center let us know.

Google Chrome or Mozilla FirefoxUsing the latest version will give you the best experience. On mobile, Chrome or Samsung Internet works best. Please update any outdated browsers.
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123bet FAQ – Why Should It Be Your First Choice?

It's natural to have questions before—or after—you start betting online. 123bet's FAQ page is built with everyday Bangladeshi users in mind, so no question goes unanswered.

Trouble signing up? Stuck on a payment? Can't make sense of the bonus terms? You'll find answers to all these common questions in the FAQ above. Every answer is written in plain, straightforward language—no jargon, no confusion.

123bet believes an informed member is the best member. That's why we keep our FAQ regularly updated to reflect new questions and policy changes. If you can't find your answer here, our support centre is always open—available 24/7.

Start betting with confidence—123bet is with you every step of the way.

Quick Support

Key facts at a glance

Find quick solutions to any issue from the categories below

Registration Guide

Create your 123bet account in just 3 minutes. Get a complete step-by-step guide to walk you through the process.

Register
Bonuses & Rewards

Learn everything about the 200% Welcome Bonus, daily cashback, and loyalty points.

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Betting Analytics

Make smarter bets with expert analysis and statistics. cricket, football, and more.

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Games & Entertainment

Live Casino, slots, poker—thousands of games, all in one account.

Browse Games
Sports Betting

IPL, BPL, World Cup—bet live on all major matches at the best odds.

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Help Center

24/7 support in Bengali. Chat with our expert team via live chat, email, or phone.

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Help Center

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Register at 123bet for free and claim a 200% welcome bonus. Bangladesh's best betting experience is waiting for you.

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